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Rental Information

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Booking & Security Deposit

 

A booking deposit of $200 will be required upon contract approval and signing to reserve the unit.

(Booking deposits will be a form of payment)

(Up to 24 hours after your booking deposit has been paid you may cancel your reservation for a full refund.)

 

A refundable security deposit of $500.00 (CDN) and full payment of the rental unit will be taken 14 days prior to the rental drop-off date.

 

Unit Cleaning/Damages

 

We ask that all dishes and utensils be washed and put away. All counters, tabletops, sinks, tubs/showers, and appliances should be wiped down. The inside of ovens, microwaves, and refrigerators should be wiped clean. Floors should be swept, and any spills upholstery wiped up.

 

The trailer comes with cleaning supplies, a broom, dustpan, and a bucket.

 

Exceptionally dirty trailers, a cleaning charge of $100 will be charged.

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The security deposit will be held for insurance deductible, damage, missing items or if the unit is not cleaned, ect…

Any unused money will be refunded within 7 days of rental being picked up.  

 

A copy of a credit card will be held on file to cover any amounts owing that are over and above the $500 deposit.

 

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Trailers on Non- Sewer Sites

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It is the responsibility of the renter to have someone come to your site and dump the tanks if you fill the holding tanks during your stay. Within 3 days, it's normal for the fill tanks to be full even with minimal use. Showers could fill the holding tanks in 1 day. We suggest you using the campground facilities at all times except during the night. If you do dishes, you could do them in a basin provided so the water can be thrown out, instead of going down the drain.

If the holding tanks are allowed to back up into the tub, or toilets are plugged and allowed to overflow, a $100 Service charge will be applied for emptying holding tanks and sanitizing trailers. No Exceptions!

 

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Condition or Rental and Responsibility for Repair

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Renter is responsible for all damage to the rental trailer, missing equipment that has been supplied.

 

In the event of any loss or damage to the travel trailer, or any personal property or bodily injury claim, that occurs during the rental period due to any cause regardless of fault, including, but not limited to, collision, vandalism, flood, fire, acts of nature, the renter is held responsible and will be required to pay the insurance deductible of the rental unit, as well as any cost associated with their rental use.

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Delivery & Pick up

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We will deliver the trailer unit as per campground policy, usual check in time is 1:00pm, unless other arrangements have been made with Family Adventures.

Pick  up half hour prior to the checkout policy of the campsite. (will arrange with renter prior)

The renter is liable for damages relating to the delivered rental unit once it is in renters' possession of the keys and will end when the rental unit is picked up and keys are handed to Family Adventures RV rentals.

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Cancellations

Full refunds will be provided for any cancellations with at least 10 days’ notice prior to drop off date.

No refunds will be provided with less than 10 days’ notice.

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Conditions and Restrictions

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  • All renters must be 25 years of age or older

  • Daily rentals are $150 (CDN), $450.00 Minimum 3-day rental

  • Weekly rental rates are $900 (CDN) 7 Nights

  • No refunds on early returns

  • No deliveries to Forestry sites off logging roads​​

  • Delivery prices vary depending on the distance from Family Adventure RV Rentals located in Sorrento BC

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  • Rates are as follows: 

    • Within 75km is $175.

    • 76km-100km is $225.

    • 101km-125km is $275.

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  • NO DELIVERIES OUTSIDE OF CANADA

  • Any abuse or misuse of anything is the renters' full responsibility.

  • NO PETS

  • NO SMOKING/VAPING (renter or guests) INSIDE OR OUTSIDE UNIT or must be at least 3 meters from all openings

 

SUPPLIED with the Trailer Rental 

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  • The rental unit we deliver and set up includes insurance in the rental price. Deductibles for insurance claims due to customers' damage will be taken out of the damage deposit first. If any damage caused by the renter is not covered by our insurance policy the remainder of the repair bill will be the financial responsibility of the renter.

       Fire, theft, vandalism, floods, Acts of nature - all subject to the insurance deductible.

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  • Kitchen Supplies

  • Pots & Pans, Stovetop kettle, Keurig Coffee maker, Coffee percolator, kitchen towels, and dishcloths

  • Utensils, Plates, Bowls, Cups, Mugs, (set of 6 )

  • Toaster, Cheese grater, Strainer, Measuring cup, Cutting boards, Plastic Bowls w/lids, Can opener, Veg. peeler, Wine/bottle opener, Spatula, Tongs, Whisk, Potato masher, Ladle, Oven mitts.

  • toilet paper

  • Cleaning supplies- Cleaning cloths, Broom, Bucket

  • Outside mat

  • 30lb Propane Tank

  • Any item missing or broken the financial responsibility of the renter

  • AC requires 30 Amp Service Only. NOTE: A/C in an RV is not designed for use over an extended amount of time. They can ice up if left on for a lengthy time, especially if set to the coldest setting, or if windows or doors are left open. Please turn off A/C when out of the unit for a length of time

 

NOT SUPPLIED with the Trailer Rental

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  • Bedding, bath towels, and washcloths

  • Any other items not mentioned, please ask or look on "extra's page" – ie, spare battery, propane tanks, fire pit, ect.

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Service Charges (Minimum)

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  • $25 If you lose the trailer keys or not returned

  • $25 If you lock yourself out of the trailer

  • $100 Cleaning charge for exceptionally dirty trailers  as stated in "Unit Cleaning/Damages"

  • $100 Emptying and cleaning charge for the units that tanks have not been emptied and overflowed into the bathtub and or sink.

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