How do I reserve your trailer?

• In order to reserve we ask for a $200 non-refundable booking deposit, up to 24 hours after your booking deposit has been paid you may cancel your reservation for a full refund. (Booking deposits will be a form of payment.

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When are the final rental charges and damage deposit due?

• Final payment and damage deposit are due 14 days prior to the unit drop-off date.

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How much is the damage deposit?

•  A refundable security/damage deposit of $500.00 (CDN) and full payment of the rental unit will be taken 14 days prior to the rental drop-off date.

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When do I get my damage deposit back?

• When the rental unit is picked up, we will go through the unit, we will then do a thorough check back at Family Adventures RV Rentals and make sure everything is working and no damage to the unit, at that time we will then return your damage deposit.

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What forms of payment do you take?

• We accept cash, e-transfer, Interact, Visa & Mastercard.

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Do you deliver and set up the trailer to our campsite or destination of choice?

• Yes, we only deliver our trailers. 

• Fees are as follows from Family Adventures RV Rentals located in Sorrento, BC 

  • Within 75km is $175.

  • 76km-100km is $225.

  • 101km-125km is $275.

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When will you be at the campsite?

• When you book your trailer, we will arrange a time to meet at the campsite and go over the rental unit.

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Do you supply propane for the unit?​

• There will be a full 30lb tank included with the rental unit. There will be an additional one for an additional charge, if opened/seal broken.

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My site has no sewer hook-ups. What if the RV tanks are full?

• It is the responsibility of the renter to have the holding tanks emptied. The campgrounds have a list of companies that will come to your site. 

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How long will the holding tanks last?

• Within 3 days a family of 4 it's normal for the fill tanks to be full even with minimal use. Showers could fill the holding tanks in 1 day. We suggest you using the campground facilities at all times except during the night. If you do dishes, you could do them in a basin provided so the water can be thrown out, instead of going down the drain.​

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Does the RV have air conditioning?

• Yes, the unit has air conditioning when booking your campsite ensure that the site you reserve supplies minimum 30Amp power.

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